Writing ยท Pricing / Revenue Management
๐ง๐ต๐ฒ ๐๐๐ข ๐ผ๐ณ ๐ ๐ฎ๐ฟ๐ฐ๐๐ & ๐ ๐ถ๐น๐น๐ถ๐ฐ๐ต๐ฎ๐ฝ ๐ท๐๐๐ ๐๐ผ๐น๐ฑ ๐ช๐ฎ๐น๐น ๐ฆ๐๐ฟ๐ฒ๐ฒ๐ ๐๐ต๐ฎ๐ ๐๐ ๐ถ๐ โ๐ณ๐๐น๐น ๐ผ๐ณ ๐ฒ๐ฟ๐ฟ๐ผ๐ฟ๐โ ๐ผ๐ป ๐ณ๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐บ๐ผ๐ฑ๐ฒ๐น๐.
Heโs not wrong. Heโs diagnosing the wrong problem.
Last week, investors wiped nearly $12B from CBREโs market cap in 48 hours. Not because earnings were bad. Revenue up 13% to $41B. Leasing up 14%. Property sales up 19%.
The sell-off hit because Wall Street is pricing in a simple question: how much knowledge work inside these firms can AI replace?
Every major brokerage CEO responded the same way. Our people are irreplaceable. Relationships matter. AI is a tool, not a threat.
Then Hessam Nadji said something that stopped me: โWhen you try to apply AI to a financial model or a property overview or a marketing package, itโs full of errors.โ
I hear this constantly. Someone feeds AI a vague prompt, gets garbage back, and concludes the technology doesnโt work.
Thatโs like blaming Excel for a bad underwriting model.
Prompting is a skill. Structuring an AI workflow is a skill. Breaking complex tasks into steps the model can handle is a skill. Few in CRE have developed any of them.
I build AI workflows for real estate analysis every week. T12 extraction, deal underwriting, market research. When the output is bad, the fix is almost never โAI canโt do this.โ Itโs โI structured the request wrong.โ
The skill gap is the real story. Not the technology gap.
Now the bigger problem.
Every CEO in that article promised to retrain their people. No layoffs. Just โevolving the talent pool.โ
What do the incentives say?
These are public companies. They answer to shareholders. CBRE already told investors it will cut research costs 25% this year using AI. CoStar has eliminated roughly 500 roles through AI efficiencies.
The moment a competitor automates 60% of the back office at lower cost, โretrainingโ becomes โrestructuring.โ Because the math will force their hand.
Senior brokers with 30 years of relationships and pattern recognition? Safe. The three layers of analysts, marketers, and coordinators supporting them? Not Safe.
So stop blaming AI for bad output. If youโre prompting it wrong, if you havenโt built the workflows, you donโt have an AI problem. You have a skill deficit.
The CEOs promising to โretrainโ their people? The retraining theyโre describing is exactly this. Learning to structure AI workflows. Learning to prompt with precision. Learning to build systems that produce reliable output.
The ones who figure it out will move faster with fewer people. The ones who donโt will keep calling AI โfull of errorsโ while their competitors quietly prove otherwise.
This technology changes by the month. The gap between those who build the skill and those who dismiss the tool is widening fast.
Which side are you on?
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