Writing · Operations / Property Management

2024-08-22
Interesting... ''Traditionally, the formula for maintenance has been one technician for every 100 units at a property, but centralization could change that math.  At the heart of the push to make maintenance more efficient is the concept of centralized service teams that can be dispatched by van to troubleshoot issues. “Instead of having dedicated resources, you have centralized resources,” Stone said. “You have experts going to handle specific issues at specific properties.” ''Maintenance pods are only part of service centralization. Technology can also play a huge role in routing technicians to optimize service routes.   Buckingham uses technology to geo-locate its service technicians. “When your work order comes in, it’s going to auto-direct the service ticket to the tech nearest to you with the best skill set,” Bingham said. “We’ve seen response time go down.” But the idea isn’t to just send mobile technicians to roll in to repair a faucet or toilet. It’s to send the right ones to do the job.'' https://lnkd.in/eKBPKUp5
Operations / Property ManagementReal Estate (general)

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