Writing Ā· Pricing / Revenue Management
š„ Can Airbnbās Next Move Inspire the Apartment Industry?
āAirbnb built an empire by unlocking underutilized space. Now theyāre betting big on unlocking underutilized experiences.ā
In a fascinating WSJ feature (linked below), Airbnb is attempting to redefine travel againānot by offering better places to stay, but by owning what travelers do when they get there. Surf lessons, truffle hunts, massage bookingsāthings people remember far longer than the thread count.
Itās risky. Unlike home rentals, experiences are hard to scale. Margins are thin. Bookings happen late. Hosts donāt always want to act like tour operators.
But hereās what struck me: could we in the apartment industry learn from this?
Most apartments today are commodity boxes with a location or amenity sheet as the USP. We compete on pricing, views, countertops, and pet-friendliness. Maybe we toss in a Taco Tuesday or dog-wash station.
But what if the real opportunity isnāt in the space, but in the experiences we help create?
Imagine a resident community with:
Monthly sushi-rolling classes led by a local chef
Sunday morning trail hikes with a regular group
A wine club hosted by a sommelier-in-residence
Meditation on the rooftop every Wednesday
Rotating guest creators (artists, musicians, photographers)
Not gimmicks. Not just events. Recurring, value-rich experiences that residents look forward to and invite their friends to.
Those kinds of experiences build memory, loyalty, and emotional resonanceāsomething most leasing brochures canāt buy.
š§ So hereās what Iām pondering:
What would it look like to brand an apartment community around curated lifestyle experiences?
Could recurring events become the new āamenityā?
What if our best asset isnāt the gym, but the feeling of being part of something?
Letās challenge the norm. Taco Tuesday was just the start.
š Would love to hear from you:
Have you ever seen this done well in multifamily?
What recurring experience would make you stay longer in an apartment?
š https://lnkd.in/eeS_zyeY